Ciscoworks LMS3.0 services crashing

[avvenk]

Hi people,

I work with the product CiscoWorks LMS 3.0, which is often very unstable and crashes the services.
I receive many errors in the event of MS Windows 2003 Server like the following:

***

The description for Event ID ( 16640 ) in Source ( InCharge ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: [01-mar-2010 10.39.32+399ms] t@6716 HTTP #2

AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to dmbroker:

From S-CISCOWORKS Java pid=--- IP=127.0.0.1:4178

.

The description for Event ID ( 16640 ) in Source ( InCharge ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: [01-mar-2010 10.39.32+399ms] t@6716 HTTP #2

AUTH-E-EWRITESTREAM-While checkFeature was writing to

"C:\PROGRA~1\CSCOpx\objects\smarts\bin\system\sm_authority.exe "

***

The revision levels are:

		Product Name	Version With Patch Level	Installed Date
1.		CiscoWorks Common Services	3.1.0	12 Sep 2007, 10:51:40 CEST
2.		Campus Manager	5.0.1	12 Sep 2007, 14:12:42 CEST
3.		CiscoView	6.1.6	12 Sep 2007, 10:51:42 CEST
4.		CiscoWorks Assistant	1.0.0	12 Sep 2007, 10:51:42 CEST
5.		Device Fault Manager	3.0.1	12 Sep 2007, 14:23:04 CEST
6.		Internetwork Performance Monitor	4.0.0	12 Sep 2007, 10:51:43 CEST
7.		LMS Portal	1.0.0	12 Sep 2007, 10:51:45 CEST
8.		Resource Manager Essentials	4.1.0	12 Sep 2007, 10:51:45 CEST

Does anyone know tell me the nature of the problem?

Best Regards in advance,

Luca Martorelli

[Joe Clarke]

You need to upgrade DFM to 3.0.4 or higher (3.0.5 is the latest release).  That will solve your stability problems.  To do that, though, you must first upgrade to LMS 3.0.1.  LMS 3.0.1 can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/lms301 .  Once you have 3.0.1 installed, you can upgrade to DFM 3.0.5 from Common Services > Software Center > Software Update.

[avvenk]

Many thanks Joe
update has solved the problem of instability (...DFM 3.0.5 has been installed directly by file because Common Services didn't upgrade it automatically).
But I wish you another question:
The RME license supports up to 1500 devices and Ciscoworks discovers about 1580 devices.
A new discovery on the devices automatically deletes the devices that are no longer active on the network or we need eliminate one by one the device no longer used?

[Joe Clarke · Accepted solution]

Start a new thread for the RME question.