CiscoWorks not recognizing new 3560s

stephen.gustafson · ‎10-05-2005

Hello,

I recently installed some brand new 3560s and ciscoworks is not recognizing them. Has anyone else seen this porblem? Below is the IOS version that they are all running. Anyone else having this problem?

Cisco IOS Software, C3560 Software (C3560-IPBASE-M), Version 12.2(25)SEB2, RELEA

SE SOFTWARE (fc1)

ROM: Bootstrap program is C3560 boot loader

BOOTLDR: C3560 Boot Loader (C3560-HBOOT-M) Version 12.2(25r)SEA, RELEASE SOFTWAR

E (fc)

nhabib · ‎10-05-2005

What version of CiscoWorks are your running?

Which application within CiscoWorks?

What 3560 model is this?

stephen.gustafson · ‎10-05-2005

Ciscoworks 2000

IDS 13 RME 3.5 (august upgrade)

WS-C3560-48PS-S

nhabib · ‎10-05-2005

The 3560-48PS is supported in RME 3.5 starting with IDU 10.0

I wonder if the additional -s makes any difference

Do you happen to have the sysObjectID of the device?

stephen.gustafson · ‎10-05-2005

Where can I find the sysObjectID?

nhabib · ‎10-05-2005

Download / install JT onto your CiscoWorks server:

http://sourceforge.net/project/showfiles.php?group_id=25401&package_id=20109

This will add SNMPWalk to Server Config -> Diagnostics -> Connectivity Tools

stephen.gustafson · ‎10-06-2005

the object system ID is

enterprises.9.1.564 (1.3.6.1.4.1.9.1.564)

nhabib · ‎10-06-2005

According to the Campus 4.x and RME 4.x documentation, this is supported:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/camp_mgr/camp_4x/cmgr_4_0/cm40sdt.htm

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/cw2000e/e_4_x/4_0/sdt/rme40.htm

Where are you having trouble with it?

stephen.gustafson · ‎10-06-2005

I just saw that the objects are being discovered in ANI, but are not synchronizing with RME...

nhabib · ‎10-06-2005

Oops, sorry, I put the supportlist for RME and CM 4.x, and you are on 3.x

If you try adding one of them directly to RME by going to RME -> Admin -> Inventory -> Add Device, what icon is used to represent the device?

david.fernandes · ‎10-06-2005

I'm having a similar problem. Running LMS 2.5 on a Win2K box. I'm finding that Device Discovery is not able to discover 3750s running 12.2(25)SEC2. Anyone else have a similar experience?