Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Ciscoworks SNMS and WUG 8.02

Having trouble with our implementation of SNMS. It resides on a standalone server running Win 2003 Enterprise. Our problem seems to be mostly with WUG 8.02 and it's web interface. Whenever it is accessed, it crashes the WUG console version and starts dropping connectivity to devices, sending us false alarms. Only way to fix is to reboot the server. Not sure what is causing the server to crash. We done a fresh install and still no luck. Does anyone know if we can/should upgrade WUG to the latest version 8.04?? Any help adive would be appreciated. Thanks.

2 REPLIES

Re: Ciscoworks SNMS and WUG 8.02

Yes, You can install the updates from IPSwitch, but first make a backup of these two files:

topview.asp

mapdetails.asp

they are responsible for the Web page of WUG inside SNMS, i.e. they have code that shows the

three Cisco menu items in the right pane of the web map view of WUG (Cisco View | Device Center | Export To Essentials)

They will get lost if you install the patches an let the original files be replaced by the new ones delivered with the patch. If you have no other customization you could use the new ones and edit these two files after patch installation. At the end of the files (text files) Cisco added some lines for the Cisco specific menues of WUP.

HTH

MArtin

New Member

Re: Ciscoworks SNMS and WUG 8.02

Thanks, I downloaded the updates and got them installed. WUG seems to be working better now. Haven't been able to re-create the crash

100
Views
0
Helpful
2
Replies
CreatePlease login to create content