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New Member

Ciscoworks Tomcat service will not start

Hi All,

The Ciscoworks Tomcat Servlet Engine service on our server is not starting even if the start-up type is set to Automatic or Manual. With this, I cannot login to the Ciscoworks homepage since the "page cannot be displayed" screen appears when I click on the Ciscoworks icon. When I force the Tomcat service to Start, I get a pop-up error stating:

"Could not start the Ciscoworks Tomcat Servlet Engine service on Local Computer. Error 1067:The process terminated unexpectedly."

Any idea how to resolve this? Appreciate your response. Thanks!

3 REPLIES
Cisco Employee

Re: Ciscoworks Tomcat service will not start

First, the service must always be set to Manual start. If you have changed it to Automatic, change it back, and reboot. Then post the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log along with any relevant events in the Windows Event Viewer.

New Member

Re: Ciscoworks Tomcat service will not start

Hello!
Same problem.

Any idea how to resolve this?

Thanks!

Cisco Employee

Re: Ciscoworks Tomcat service will not start

Start a new thread for your issue.

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