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Webcast-Catalyst9k
New Member

Ciscoworks User Tracking Acquisition Issue

Hello,

I am currently using Campus Manager 4.0.6. When I go into my User Tracking I noticed only certain subnets were discovered. How do I set it up so I will find all my subnets?

Thanks you

-M-

2 REPLIES
Cisco Employee

Re: Ciscoworks User Tracking Acquisition Issue

Your version of Campus Manager had a bug in which Data Collection would crash, thus leading to no more topology or UT updates.  I highly recommend you upgrade to Campus Manager 4.0.13, then run a new Campus Data Collection followed by a new UT acquisition.  You should be in good shape.

New Member

Re: Ciscoworks User Tracking Acquisition Issue

Clarke,

Thank you so much for the reply.. I will upgrade our Campus Manager.

v/r

-M-

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