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New Member

CiscoWorksUserTrackingUtility1.1 not working with Campus 4.0.12

After I upgrade Campus Manager to 4.0.12, the CiscoWorksUserTrackingUtility filed to connect as the below message:

(Failed to get user Information from server, Please check if the server is up and the configured user has privileges to access this information)

But I can query via IE portal.

2 REPLIES
Cisco Employee

Re: CiscoWorksUserTrackingUtility1.1 not working with Campus 4.0

How do you have the utility configured?

New Member

Re: CiscoWorksUserTrackingUtility1.1 not working with Campus 4.0

Thanks Jclarke

The configration of the utiltiy on Pc isn't change.

The problem is solved after rebooting the CaMpus server.

Best regards

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