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New Member

CNA 5.4 / Install issue (jvm)

Hi,

Trying to install CNA 5.4 (en) on a Windows Server 2003.

But I fail because of JVM:

Errors occurred during the installation.

- JVM not found

Java is working and installed, at least JRE and all other Java based application are running fine.

Any idea why the installer the JVM doesnt find?

Thanks

Oliver

3 REPLIES
Cisco Employee

Re: CNA 5.4 / Install issue (jvm)

A similar error seen once with CNA installer was due to some InstallShield bug caused by certain special characters in the folder where the installer exe is stored or the folder where CNA is beign installed or the system temp folders. Not sure if your scenario is same, but you could try with different folder names.

New Member

Re: CNA 5.4 / Install issue (jvm)

Hi,

Solved it.

I was trying to start the setup from D: which doesent work. I copied the setup to my Desktop and then it worked.

Strange, but at least installed ;-).

Cheers,

oli

New Member

CNA 5.4 / Install issue (jvm)

Thank you very much! It worked fine for me from c:\

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