Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CNA 5.5 java.lang.NullPointerException

We are getting the above java error when trying to update switch settings via Configure -> Ports -> Port Settings in Cisco Network Assistant. The switch is a WS-C2960-24PC-L with a 12.2 (44)SE1-LAN-BASE IOS image.

The full error is:

java.lang.NullPointerException

at com.cisco.cpnm.features.dsbu.c3750e.port.PowerPoliceUpdaterVisitor.visitBase(PowerPoliceUpdaterVisitor.java:126)

at com.cisco.cpnm.features.dsbu.c3750e.port.PowerPoliceUpdaterVisitor.visit(PowerPoliceUpdaterVisitor.java:277)

at com.cisco.cpnm.features.dsbu.c3750e.port.PowerPoliceAdminTableRow.accept(PowerPoliceAdminTableRow.java:156)

at com.cisco.cpnm.features.dsbu.c3750e.port.PowerPolicePortConfigUi$PortStatusTask.sendConfigCommands(PowerPolicePortConfigUi.java:335)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.sendConfigCommands(WDContainer.java:662)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.sendConfigCommands(WDContainer.java:677)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.sendConfigCommands(WDContainer.java:677)

at com.cisco.cpnm.frmwrk.gen.wd.WDTask$SetConfigRunnable.run(WDTask.java:1231)

at java.lang.Thread.run(Unknown Source)

We can update other settings (e.g. VLANs via Switching -> VLANs but nothing via the Port Setting menu.

A couple of other coments.

1. We used to be able to make updates without problems on a previous CNA 5.5 install but have recently upgraded our network management PC and freshly installed CNA5.5 (we also tried the latest 5.7.6 with the same problems).

2. On of our other switches (a WS-C2960-24PC-L but with the 12.2(44) crypto image and with communication of https does not get the error (i.e. updates via Port Setting works).

Does anyone have any ideas what might be causing this?

Thanks in advance

Ian Welsh

iwelsh@harlaxton.ac.uk

Everyone's tags (1)
4 REPLIES
New Member

CNA 5.5 java.lang.NullPointerException

Hi,

Sorry for late Responce.

I will try to reproduce this issue in my local setup and get back to you on this.

Thank you

Regards

Rupak

New Member

the issue is on the Catalyst

the issue is on the Catalyst 3750

New Member

CNA 5.5 java.lang.NullPointerException

HI,

We are not able to reproduce this issue in the following setup .

Version       : CNA 5.8.5

PID                : WS-C2960-8TC-L

SW version: 12.2(20130208:082457)

SW Image   : C2960-LANBASEK9-M

Could you please install latest version CNA5.8.5 and let us know if you are able to reproduce this issue.

Thanks & Regards

Rajesh Vasudevan

New Member

Hi!I have the same trouble:We

Hi!

I have the same trouble:

We buy new WS-C2960-24PC-L with 12.2(55)SE7-LAN-BASE-CRYPTO.

This swith was added to community and I begin edit port settings in Network Assistant.

But after press "Apply" button I see message "java.lang.nullpointerexception".

My settings wasn't applyed.

And I can't edit "Faulty Ports" parameters - this fields is  unavailable in "modify" table.

Network Assistant version is 5.8 (9.1), Java 7.51, Windows 7sp1 pro x64

 

1410
Views
0
Helpful
4
Replies