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Community Member

CNA 5.8.7 can't reset authentication after "authentication failed"

I have had a successful setp up of a community in CNA 5.8.7.  I went to include another new device (add to community) that had a different authentication than all the other community switches.  In adding the device I added by attempting with wrong credentials and got the "authentication failed" for the right reason.  When I discovered the correct credentials I again attempted to re-add the device and I keep getting "authentication failed" without the opportunity to reauthentciate with my newly discovered credentials.  An authentication loop is occuring without me being able to correct it.                    

2 REPLIES
Community Member

CNA 5.8.7 can't reset authentication after "authentication faile

Hi Anthony,

   I have tried to reproduce the issue like what you have explained in issue description. CNA working fine to me.

Could you please verify device credentials once again and check wheather http/https are enabled on the device or not?

  Please let me know your comments on this.

Thank you

Regards,

Srikanth Achanta

Cisco Employee

CNA 5.8.7 can't reset authentication after "authentication faile

Hi Anthony,

Thank you for bringing this to our attention.

We were able to reproduce this issue, and find a fix for it. This would be applied in the next CNA release, which is planned for the end of the month.

Thanks,

Efrat

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