Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Collection Manager - Sybase installation error

Hi,

I am trying install Collection Manager. The first step is to install the Sybase, but one error is happening.

''output omitted''

Configuring Sybase ASE ...

'CMSce' is an invalid TCP hostname.

[root@CMSce sybase]# Error - sybase ASE server configuration did not complete successfully - exiting.

Somebody can help me.

Claudio

6 REPLIES
Blue

Re: Collection Manager - Sybase installation error

What OS is this?

Was the hostname changed since the box was built?

Do a search for an "ase.rs" file. If there's one, what's its content?

New Member

Re: Collection Manager - Sybase installation error

Hi,

The OS is Red Hat 4 and is running at Virtual Machine.

Yes the hostname was changed during installation and no more.

I didn't find the "ase.rs" file.

thanks a lot !

Claudio

New Member

Re: Collection Manager - Sybase installation error

Hi,

I found a directory "ase"

/var/tmp/sybinstall2659/suite/com/sybase/ismp/ase

[root@CMSce ase]# ls

ExecCommand.class lang SybExpression.class

ExecCommand$InputSink.class OSInfo.class TypedKeyInfo.class

ExecCommand$OutputHandler.class OSUtil.class wizardbean

ExecCommand$OutputSink.class productbean

this sad anything ?

Claudio

Blue

Re: Collection Manager - Sybase installation error

How was the hostname changed (on the VM, I assume)? Which files were changed?

New Member

Collection Manager - Sybase installation error

Good Morning Rezende,

                 I resolve this issue add in /etc/hosts the name the service plus my localdomain. Take a look below.

[root@agente1 etc]# cat hosts

#  Do not remove the following line, or various programs

#  that require network functionality will fail.

127.0.0.1               agente1.localdomain localhost

127.0.0.1               agente1.mtel.com.br

[root@agente1 etc]#

New Member

Collection Manager - Sybase installation error

Another thing, before starting another instance Sybase, you need uninstall all Sybase first. Find for  /install-scripts/ and use script "./unistall.sh --sybase

856
Views
0
Helpful
6
Replies