Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Common Service 3.3 discovery settings not accessible

Whenever I am clicking on common service 3.3 discovery settings, I am getting http status 500 error.Attached the stdout.log and stderr.log.Please help me to resolve this issue.

Regards,

Safwan

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

Try this system-config.xml.

14 REPLIES
Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

It looks as though your discovery settings are corrupt.  Post the NMSROOT/etc/csdiscovery/CSDiscovery-config.xml file.

New Member

Re: Common Service 3.3 discovery settings not accessible

Hi Joe,

Thanks for your reply.Attached the CSDiscovery-config.xml file.

Regards,

Safwan

Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

Replace your config file with this version.  It should correct the problem.

New Member

Re: Common Service 3.3 discovery settings not accessible

Hi Joe ,

I have replaced the config file,but still same problem.Please help.

Regards,

Safwan

Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

Try this one instead.

New Member

Re: Common Service 3.3 discovery settings not accessible

Hi Joe,

I have tried with second version also,but still same problem.

Regards,

Safwan

Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

I see no other problems with the config file.  Try restarting Daemon Manager, and see if the error persists.

New Member

Re: Common Service 3.3 discovery settings not accessible

Dameon service restatred and machine is also restarted but still the discovery setting page is giving the same error.

Regards,

safwan

Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

Post he output of the DOS command "DIR C:\PROGRA~1\CSCOpx\conf\csdiscovery".

New Member

Re: Common Service 3.3 discovery settings not accessible

hi joe,

Please find the attachment for the requested output.

safwan

Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

The file size does not agree with what I sent you.  Post the current CSDiscovery-config.xml and the system-config.xml.

New Member

Re: Common Service 3.3 discovery settings not accessible

Hi Joe,

Please find the latest config files.

Regards,

Safwan

Cisco Employee

Re: Common Service 3.3 discovery settings not accessible

Try this system-config.xml.

New Member

Re: Common Service 3.3 discovery settings not accessible

Hi Joe,

It worked perfectly,thanks for you very much for excellent solution.

505
Views
0
Helpful
14
Replies