Common Services 3.0 CCO account requirements

[joshmwoody]

Does Common Services require a special CCO account to access Software updates? I have just installed it and when I try to run Software updates using my CCO account I get the following error

"ERROR: Invalid Cisco.com username or password. Please give a valid Cisco.com username and password in Common Services->Server->Security option"

I am using my CCO account credentials so do I have to create a seperate CCO account for CiscoWorks?

Thanks

[David Stanford · Accepted solution]

Make sure to install service pack one for common services. This was a DDTS in 3.0 ad 3.0.1 fixes it.

[joshmwoody]

Thanks upgraded and the problem was solved