Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

ConfigMgmtServer - LMS 3.1

Hy.

Everytime the ConfigMgmtServer process is started it will be shut down automatically after 10-20 seconds, but EssentialsDM and DCRServer are running normally.

Why is this happening and how can I fix this?

cheers

Marc

3 REPLIES
Cisco Employee

Re: ConfigMgmtServer - LMS 3.1

Post the ConfigMgmtServer.log and dcmaservice.log.

New Member

Re: ConfigMgmtServer - LMS 3.1

Hy.

These files are much too big for attaching them. I've copied the end of them into new files, to attach them. Hopefully this is enough.

Thanks for helping me!

cheers

Marc

Cisco Employee

Re: ConfigMgmtServer - LMS 3.1

It appears you have some bad device data in the RME database, and this is crashing ConfigMgmtServer. Without debugging, I cannot see exactly what device is the problem, but even if I could, you would need to open a TAC service request to get the database cleaned up. Once they identify the device ID, they can provide the SQL procedure to tactically remove the bad row from the RME database.

280
Views
3
Helpful
3
Replies
CreatePlease to create content