Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CPI 2.0 supported devices: 3560 and C6807-XL

Hello,

any news about full support of Cisco Catalyst 3560 and C6800?

C6800 can be managed but there is no info about device, soft, interfaces...

C3560 can be managed but get "collection failure" and there is no data available for interfaces.

pi_update_2.0-3.ubf and pi_dev_pack_update_2.0-13.ubf has been loaded.


Thanks in advance.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

CPI 2.0 supported devices: 3560 and C6807-XL

WS-C3650-48PD

Your thread says "3560".  This model is supported with PI 2.0.

But your "sh version" shows your switch to be a "3650".  Two different models but because the 3650 is a newer model, it's not yet supported by PI2.0.

Not sure if 3650 and 6800 will be supported when CPI 2.1 get release.

Cisco Employee

CPI 2.0 supported devices: 3560 and C6807-XL

Hence I wanted to ask for the show version. As 3560 is a switch, but 3650 is released just a few weeks agao.

Though the NGWC devices are planned to get supported pretty faster in PI, this device will be supported on PI 2.0.1 and 2.1 onwards.

I guess the releases are suppose to come out shortly.

So, both of you devices in question are not supported for now. Please wait a little for next release to come.

-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

-Thanks Vinod **Rating Encourages contributors, and its really free. **
10 REPLIES
Cisco Employee

CPI 2.0 supported devices: 3560 and C6807-XL

c6800 doesn't shows on the suppported devices list of PI 2.0. However 3560's are. Such "Collection failure" messages are being seen with corrupt DB for device data.

Can you please try to delete and re-add the device once again.

You can download the PI 2.0 supported device from here :

http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/supported/devices/pi20-supported_devices_list.xlsx

-Thanks
Vinod
**Encourage contributors. RATE them. **

-Thanks Vinod **Rating Encourages contributors, and its really free. **
New Member

CPI 2.0 supported devices: 3560 and C6807-XL

Hello Vinod,

I have deleted device and re-added after, but I get same issue.

Any other idea about it?

Here we have log:

[ICE Service[ 1]Thread: 31] [ice] [ERROR] - An error occurred while processing post-collection hook: 192.168.1.1 for device with id 2453454 java.lang.reflect.InvocationTargetException with cause com.cisco.xmp.inventory.ice.PostCollectionHookException: check the log files for details"

Thanks!

Cisco Employee

CPI 2.0 supported devices: 3560 and C6807-XL

As per the error it says :

Wireless Controller inventory collection failed

Please confirm if this is a switch of any Wireless controller? Share show version from the device.

Logs should be available on Inventory.log.

-Thanks
Vinod

-Thanks Vinod **Rating Encourages contributors, and its really free. **
New Member

CPI 2.0 supported devices: 3560 and C6807-XL

Is a switch with wireless controller capabilities.

Switch#sh version

Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.03.00SE RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Wed 02-Oct-13 21:51 by prod_rel_team

Cisco IOS-XE software, Copyright (c) 2005-2013 by cisco Systems, Inc.

ROM: IOS-XE ROMMON

BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 1.2, RELEASE SOFTWARE (P)

License Level: Ipbase

License Type: Permanent

Next reload license Level: Ipbase

cisco WS-C3650-48PD (MIPS) processor with 4194304K bytes of physical memory.

Processor board ID FDO1752Q08R

4 Virtual Ethernet interfaces

128 Gigabit Ethernet interfaces

4 Ten Gigabit Ethernet interfaces

2048K bytes of non-volatile configuration memory.

4194304K bytes of physical memory.

250456K bytes of Crash Files at crashinfo:.

250456K bytes of Crash Files at crashinfo-2:.

250456K bytes of Crash Files at crashinfo-3:.

1609272K bytes of Flash at flash:.

1609272K bytes of Flash at flash-2:.

1609272K bytes of Flash at flash-3:.

0K bytes of Dummy USB Flash at usbflash0:.

0K bytes of Dummy USB Flash at usbflash0-2:.

0K bytes of Dummy USB Flash at usbflash0-3:.

0K bytes of  at webui:.

Base Ethernet MAC Address          : b8:38:80:6a:80:80

Motherboard Assembly Number        : 73-15125-05

Motherboard Serial Number          : BBBBBBBB

Model Revision Number              : A0

Motherboard Revision Number        : A0

Model Number                       : WS-C3650-48PD

System Serial Number               : FDO1752Q08R

Switch Ports Model              SW Version        SW Image              Mode  

------ ----- -----              ----------        ----------            ----  

*    1 52    WS-C3650-48PD      03.03.00SE        cat3k_caa-universalk9 INSTALL

     2 52    WS-C3650-48PS      03.03.00SE        cat3k_caa-universalk9 INSTALL

     3 28    WS-C3650-24PD      03.03.00SE        cat3k_caa-universalk9 INSTALL

Thanks!

Hall of Fame Super Gold

CPI 2.0 supported devices: 3560 and C6807-XL

WS-C3650-48PD

Your thread says "3560".  This model is supported with PI 2.0.

But your "sh version" shows your switch to be a "3650".  Two different models but because the 3650 is a newer model, it's not yet supported by PI2.0.

Not sure if 3650 and 6800 will be supported when CPI 2.1 get release.

Cisco Employee

CPI 2.0 supported devices: 3560 and C6807-XL

Hence I wanted to ask for the show version. As 3560 is a switch, but 3650 is released just a few weeks agao.

Though the NGWC devices are planned to get supported pretty faster in PI, this device will be supported on PI 2.0.1 and 2.1 onwards.

I guess the releases are suppose to come out shortly.

So, both of you devices in question are not supported for now. Please wait a little for next release to come.

-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

-Thanks Vinod **Rating Encourages contributors, and its really free. **
New Member

CPI 2.0 supported devices: 3560 and C6807-XL

Thanks for you info  Leo & Vinod and sorry about mistake on model of catalyst.

I hope new CPI  relase comes out soon.

Regards.

Cisco Employee

CPI 2.0 supported devices: 3560 and C6807-XL

Cisco is aware of new controller in NGWC needs to be managed via PI. The new releases are planned as early as possible in Mar-Apr.

-Thanks

Vinod
**Encourage Contributors. RATE them. **

-Thanks Vinod **Rating Encourages contributors, and its really free. **
Hall of Fame Super Gold

CPI 2.0 supported devices: 3560 and C6807-XL

Thanks for taking the time to rate our posts. 

Cisco Employee

Will check it

Will check it
570
Views
10
Helpful
10
Replies