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CS stopped discovering

baotran09
Level 1
Level 1

Normally when I run the device discovery service, I can see the statistics in Device Discovery Summary and its take at least an hour.

Now when I hit the Discovery button, CW says it has completed the job -in less than 5 seconds. The Device STatus says its "Stopping. PLease refresh the page to get the status". When I refresh the page, the status says it "Completed"

Discovery Status:Stopping. Please refresh the page to get the status
Discovery Start Time:Mon Dec 21 23:33:01
Discovery End Time:
Total Devices Discovered:0
Reachable Devices:0
Unreachable Devices:0
Devices Newly Added to DCR:0
Devices Updated to DCR:0

I dont think CW discovery is working, how can i resolve the issue?

Thanks in advance,

15 Replies 15

There are no RELEVANT errors in the log.  That is, there is no indication of a discoveyr failure.  There may be one in the ngdiscovery.log once debugging is enabled, but without being able to see device addresses, it will not be useful.