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New Member

csauth service hangs alot

Whenever I make changes to the ACS server and need to restart the service, it seems to get hung in the "stopping" mode alot.

I have to reboot the server alot to restart all of the services again.

Is this a common thing?

7 REPLIES
Cisco Employee

Re: csauth service hangs alot

Exactly what version of ACS is this?

New Member

Re: csauth service hangs alot

j,

ver 3.3

Cisco Employee

Re: csauth service hangs alot

Exactly what patch version of 3.3? There were a few bugs in 3.3 that may account for this.

New Member

Re: csauth service hangs alot

Release 3.3(1) Build 16

Cisco Employee

Re: csauth service hangs alot

Based on some other service requests I saw, you may be hitting CSCsb99213. You might try updating to 3.3.4 plus the latest 3.3.4 patch (12.2) to see if it helps this problem.

New Member

Re: csauth service hangs alot

Thanks j,

Is there an upgrade procedure for that?

Cisco Employee

Re: csauth service hangs alot

The patches on top of 3.3.4 can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/acs-win-3des , but they require 3.3.4 already be installed. I'm not sure where the 3.3.4 update can be obtained from. You might try the Product Upgrade Tool at http://www.cisco.com/upgrade/ .

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