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Community Member

CSM 3.0.1. problems with "Feth New version From Device"

Dear all,

I am trying to use the the Cisco Security Manager, v. 3.0.1 via client and try to make

the following action on an IDSSM Vers. 5.1(4):

Configuration Archive->Add->"Feth New version From Device"

But unfortunately I got an error Popup saying "FETCO OPERATION FAILED, configuration

fetch failed due to device communication service error"

The popup says to check vmsbesvcs.log and vmssharedsvcs.log.

Here follows the content of the 2nd file (the first seems have nothing related to

current connection attempt):

29-mag-2007 14:25:05.468,[ERROR],(DeviceCommunicator.java:196),Exception

thrown!,com.cisco.nm.vms.dcs.DeviceCommunicator,com.cisco.nm.vms.configarchive.FetchAn

dArchiveDeviceConfigJob@1722ad7-1180439655750.20

java.io.IOException: Ssh2Exception: com.cisco.nm.vms.dcs.ssh2.ssh2.ChannelException:

close() called twice

at com.cisco.nm.vms.dcs.ssh.SSHv2Impl.closeSession(SSHv2Impl.java:94)

at

com.cisco.nm.vms.dcs.DeviceCommunicator.closeSession(DeviceCommunicator.java:193)

at com.cisco.nm.vms.dcs.BaseDevice.closeDeviceSession(BaseDevice.java:449)

at

com.cisco.nm.vms.dcs.IOSDeviceStates.closeDeviceSession(IOSDeviceStates.java:552)

at

com.cisco.nm.vms.dcs.IOSDeviceImpl.uploadConfiguration(IOSDeviceImpl.java:422)

at com.cisco.nm.vms.dcs.IOSDevice.uploadConfiguration(IOSDevice.java:228)

at com.cisco.nm.vms.dcs.BaseProvider.uploadDeviceConfig(BaseProvider.java:355)

at

com.cisco.nm.vms.gdcs.DeviceConfigurationBase.uploadDeviceConfig(DeviceConfigurationBa

se.java:124)

at com.cisco.nm.vms.gdcs.GdcsUploadJob.performTask(GdcsUploadJob.java:61)

at com.cisco.nm.vms.gdcs.GdcsJob.perform(GdcsJob.java:171)

at

com.cisco.nm.vms.gdcs.GenericDcsWorker.processRequest(GenericDcsWorker.java:223)

at com.cisco.nm.vms.gdcs.GenericDcs.uploadConfigs(GenericDcs.java:84)

at com.cisco.nm.vms.gdcs.GenericDcs.uploadDeviceConfigs(GenericDcs.java:70)

at

com.cisco.nm.vms.gdcs.GdcsServiceImpl.getRunningConfig(GdcsServiceImpl.java:104)

at

com.cisco.nm.vms.configarchive.FetchAndArchiveDeviceConfigJob.perform(FetchAndArchiveD

eviceConfigJob.java:99)

at

com.cisco.nm.vms.task.dist.WorkerImpl.jobPerformWrapper(WorkerImpl.java:1405)

at com.cisco.nm.vms.task.dist.WorkerImpl.access$100(WorkerImpl.java:31)

at

com.cisco.nm.vms.task.dist.WorkerImpl$JobExecutionTask.run(WorkerImpl.java:1536)

at com.cisco.nm.vms.task.dist.TaskThread.run(TaskThread.java:36)

We have entered primary credentials and enable credentials on DCR.

Does anybody know what it could be ?

Thanks.

Leorob

1 REPLY
Community Member

Re: CSM 3.0.1. problems with "Feth New version From Device"

The error message should indicate that TLS enable changed

Please click following URL:

http://www.cisco.com/en/US/products/ps6498/products_user_guide_chapter09186a00807e8691.html#wp1031616

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