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New Member

CSM3.01 Device map not working/ licencing issue


I hope someone can give me some guidance. I have installed Cisco Security Manager 3.0.1 as an EVAL copy. However I cannot open the device view - literally nothing happens when you click the icon and the add device options are greyed out on the menu. I have installed this 3 times now with same problem.

The server is Win2003 Enterprise with SP1. I am local admin and there are no group policies.

I think this is related to the licencing as:

The licence page shows 50 device licence with -1 (minus) device registered. Also if I try to add a device to the map view (which I can open!) I get an error saying 51 devices registered.

Any guidance appreciated. Have installed this successfully (elsewhere) before so this is likely a Windows issue. Server OS rebuild in progress :-)

Many Thanks


  • Network Management
New Member

Re: CSM3.01 Device map not working/ licencing issue

Did you ever fix this? I am having the exact same issues. I'm also running the same server.