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Community Member

CU OM 2.1 with virtual Communications Manager 7.0

I try to discover with CUOM 2.1 an CM 7.0 on a VMWare-ESX server in our showroom. The Communications Manager state is unreachable. SNMP and HTTP Username/Pwd is correct configured in the CM and in the OM.

Do anybody has an idea?

Thanks for any input.

Kind regards

3 REPLIES
Silver

Re: CU OM 2.1 with virtual Communications Manager 7.0

Devices may go into the Unreachable state due to the following reasons:

• SNMP timeout

• Data Collector timeout

If an SNMP timeout occurs, verify the SNMP access credentials provided during discovery.

If a data collector timeout occurs, verify that the SNMP management interface is not a serial or a generic interface (such as Framerelay with the subnet mask 255.255.255.252). You should always access SNMP details using an Ethernet interface.

Community Member

Re: CU OM 2.1 with virtual Communications Manager 7.0

Did you ever resolve this issue? I've just built CUOM 2.2 running against a 7.0.2.

CUOM discovers the Publisher and Subscriber but the service view shows the publisher as unreachable, which I don't understand as it's the same config as the subscriber.

Jed

Community Member

Re: CU OM 2.1 with virtual Communications Manager 7.0

No workaround for this problem, sorry.

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