Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CUOM 1.1 and 7911

My CUOM is not discovering any 7911, but sometimes it finds phones that are not registered (and those phones are 7911!). It detects directory number changes on these 7911, but doesn't show them.

2 REPLIES
Cisco Employee

Re: CUOM 1.1 and 7911

The 7911 phones are not supported by CUOM 1.1, however, a patch is available from http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/netmgmt/cuom/2.0/OM2.0-7911-TelePresencePatch.zip&app=Tablebuild&status=showC2A that adds supports for these phones. While the patch says it is for OM 2.0, it also applies to 1.1. Just be sure to backup the original files in case something goes wrong.

New Member

Re: CUOM 1.1 and 7911

Thank you. I did just that and it worked!

114
Views
0
Helpful
2
Replies