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New Member

CUOM 2.3 Unknown Publisher

Hello All,

I have installed CUOM 2.3 and added my Publisher as a Device.

The first alarm I receive is "Unknown Publisher".

Help says:

Description: The publisher in the cluster is unknown to Operations Manager. This event is generated based on polling RTMT precanned counters. Trigger: RTMT.

Severity: Critical.

Device Type: Unified CM.

Recommended Action: Check if the Publisher is managed by Operations Manager.

But the server I have added is the publisher.

Have you got any idea why this happens?

Thanks

2 REPLIES
New Member

Re: CUOM 2.3 Unknown Publisher

It is strange, but I will answer my self for people who read this:

The problem are the permissions of the HTTP user configured on CUOM for the device. Should be configured in CCM as Super Admin.

Cisco Employee

Re: CUOM 2.3 Unknown Publisher

That is correct.  CUOM requires CUCM admin http user credentials to monitor completely.

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