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CUOM Cisco Unified Operations Manager Experts?

Hi,

Are there any CUOM experts out there?

Is there a way to tell CUOM not to log an event for a "Service Down" on a particular callmanager server, when that service is supposed to be down?

i.e. Subscriber does not run CDRInsert service.. but CUOM likes to alert me to the fact that it is not running.

Also if anyone has any good tips on how to get the most out of CUOM it would be appreciated!

Cheers,

Tim.

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Cisco Employee

Re: CUOM Cisco Unified Operations Manager Experts?

You can unmanage specific services on a per-CCM basis using the Detailed Device View for a given CCM. To get there, go to DEvices > Device Management > Modify/Delete Devices > View. Click on the device name, then click on the Voice Services radio button from the tree view on the left. From there you can set the managed state for the "Cisco CDR Insert" service to false.

1 REPLY
Cisco Employee

Re: CUOM Cisco Unified Operations Manager Experts?

You can unmanage specific services on a per-CCM basis using the Detailed Device View for a given CCM. To get there, go to DEvices > Device Management > Modify/Delete Devices > View. Click on the device name, then click on the Voice Services radio button from the tree view on the left. From there you can set the managed state for the "Cisco CDR Insert" service to false.

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