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New Member

Customize Cisco Works email messages

Hello. We are running CW LMS 3.0.3. CW is sending a number of email alerts for various conditions.

The email is getting sent correctly -- no problem there.

We would like to make a change to the Details line. This line is a link to the web page that will provide more detail about the event that triggered the email. We would like to change the hostname to an IP address (because we do not use DNS everywhere)

My question is: is there a way I can change the way that line is generated so that the Details line will have a URL with an IP address instead of a hostname?

Thanks,

Dave Massie

2 REPLIES
Cisco Employee

Re: Customize Cisco Works email messages

I believe you're referring to DFM email notifications. There is no way to change the alert and event text that is sent in these notifications.

New Member

Re: Customize Cisco Works email messages

Thanks. That answers it!

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