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New Member

CV 6.1 - no devices working

I have just installed LMS 2.5 on Solaris 8 including CiscoView. I believe I have installed the updates for all components and all device updates for CV. Unfortunately, I can't look at ANY device with CiscoView. I always get the following message:

Message

Can't find applicable device package for a.b.c.d.

Cause

Device package for this device type is not installed or device support for this device type might not be available or you are attempting to open a component inside a device.

Action

Please install a device package for the device type or open the parent device to manage the component.

Any ideas?

  • Network Management
2 REPLIES
Silver

Re: CV 6.1 - no devices working

Please try installing the packages again. Some packages might have been updated from the time you installed the initial package (version updates). Oftentimes, some files were corrupted and we would need to add them again.

New Member

Re: CV 6.1 - no devices working

Thanks. The problem turned out to be that I was using the PSUCli.sh to install them. I finally checked the readme for one of them where it mentioned that this wouldn't work. Installed via the GUI and it worked fine.

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