We are using this program to analyze our cat 6509 (ios 12.2(18)sxf).
When the utility gets to the stage where it begins analyzing CPU usage, we get an application error stating java.lang nullpointerexception and the program freezes. Based on what was documented this generally appears if TACACS is enabled but it is not enabled in our situation. Does this issue arise from any other case?
We have tried different versions of java (runtime and standard from 1.4 up), and different browsers but they all give the same message. We have also tried from different machines (we are using XP sp2) and they all have the same problem.
If this is of any help, here is the log from the java console:
com.cisco.nm.util.CompoundException: java.lang.NullPointerException
null
at com.cisco.nm.dice.ModelController.receive(DashoA14*..)
at com.cisco.nm.dice.transport.Request.receive(DashoA14*..)
at com.cisco.nm.dice.transport.CliRequest.receive(DashoA14*..)
at com.cisco.nm.dice.transport.CliResponseThread.run(DashoA14*..)
java.lang.NullPointerException
at com.cisco.nm.dice.pkgs.c6kmgr.dm.system.ShowProcMem.accept(DashoA14*..)
at com.cisco.nm.dice.transport.CliResponseThread.run(DashoA14*..)
java.lang.NullPointerException
at com.cisco.nm.dice.pkgs.c6kmgr.dm.system.ShowProcMem.accept(DashoA14*..)
at com.cisco.nm.dice.transport.CliResponseThread.run(DashoA14*..)
