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CWVM unable to login after install

shaunswales
Level 1
Level 1

‎06-15-2009 03:22 AM

Hi

I have successfully installed CiscoWorks Common Services 3.0.2, and CiscoWorks Voice Manager 3.1.0. However, I log in to Cisco Works, and when clicking on CW Voice Manager, it asks for credentials, I try to login using superadmin and the password I chose, however it says "Authentication Failed", have tried all of the other default passwords chosen when installing and still unable to login.

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yjdabear
VIP Alumni
VIP Alumni

‎06-15-2009 05:50 AM

Here's the password recovery/reset procedures:

http://supportwiki.cisco.com/ViewWiki/index.php/How_to_recover_the_admin_password

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