DCR Process Problem in LMS

[j-fragoso]

Hello,

When I try add device to DCR I get these errors (view attach) then I see that DCR server is down. I start DCR server but shortly is down again.

what happen?

Thanks,

Jose

[Joe Clarke]

Post the output of the pdshow command when this problem occurs. What version of DFM do you have?

[j-fragoso]

Hi jclarke,

DFM version is 3.0.3

I attach pdshow commnad output

Thanks

[Joe Clarke]

Post the NMSROOT/MDC/tomcat/logs/stdout.log and the TomcatMonitor.log.

[hvkkartal]

Hi;

I have solved this problem. I have updated Campus Manager to 5.1.1 .

[j-fragoso]

I attach log files.

The customer told me they have a antivirus solution with features like: On-access-file

. I saw this may be related in other post.

[Joe Clarke]

The logs are not here. Yes, on-access AV scanning can disrupted some processes, but the errors I saw in the pdshow look to be unrelated to anti-virus.

[j-fragoso]

Sorry I attach log files

[j-fragoso]

Finally we removed .net and DCR process works fine now.

Thanks everybody.