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New Member

DCR Process Problem in LMS

Hello,

When I try add device to DCR I get these errors (view attach) then I see that DCR server is down. I start DCR server but shortly is down again.

what happen?

Thanks,

Jose

8 REPLIES
Cisco Employee

Re: DCR Process Problem in LMS

Post the output of the pdshow command when this problem occurs. What version of DFM do you have?

New Member

Re: DCR Process Problem in LMS

Hi jclarke,

DFM version is 3.0.3

I attach pdshow commnad output

Thanks

Cisco Employee

Re: DCR Process Problem in LMS

Post the NMSROOT/MDC/tomcat/logs/stdout.log and the TomcatMonitor.log.

New Member

Re: DCR Process Problem in LMS

Hi;

I have solved this problem. I have updated Campus Manager to 5.1.1 .

New Member

Re: DCR Process Problem in LMS

I attach log files.

The customer told me they have a antivirus solution with features like: On-access-file

. I saw this may be related in other post.

Cisco Employee

Re: DCR Process Problem in LMS

The logs are not here. Yes, on-access AV scanning can disrupted some processes, but the errors I saw in the pdshow look to be unrelated to anti-virus.

New Member

Re: DCR Process Problem in LMS

Sorry I attach log files

New Member

Re: DCR Process Problem in LMS

Finally we removed .net and DCR process works fine now.

Thanks everybody.

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