device backup is not happening in RME

[vaibhav-g]

Hi

we are facing issue related to RME archive failure.Plse find the snapshot of the error message.

Device models for which we are getting this below attached error message.

WS-2960 switch

3825 router

3560 Switch

LMS VERSION 2.6 AND RME VERSION 4.0.6

[Joe Clarke]

Can you run a show startup on these devices? What output do you get?

[vaibhav-g]

I am getting device startup configurations.

Plse find the output of DCMAservice.log

[Joe Clarke]

I see the error here, but without debugging, there is no way to tell why it's failing. If you're using telnet or TFTP, a sniffer trace of all traffic to one affected device when running a sync archive job would be helpful.

[vaibhav-g]

Hi Clark

I am trying to collect sniffer logs.meanwhile could you tell me the posible resonns for this.

Regards

Vaibhav

[Joe Clarke]

There is not enough information to say at this point.