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New Member

device backup is not happening in RME

Hi

we are facing issue related to RME archive failure.Plse find the snapshot of the error message.

Device models for which we are getting this below attached error message.

WS-2960 switch

3825 router

3560 Switch

LMS VERSION 2.6 AND RME VERSION 4.0.6

5 REPLIES
Cisco Employee

Re: device backup is not happening in RME

Can you run a show startup on these devices? What output do you get?

New Member

Re: device backup is not happening in RME

I am getting device startup configurations.

Plse find the output of DCMAservice.log

Cisco Employee

Re: device backup is not happening in RME

I see the error here, but without debugging, there is no way to tell why it's failing. If you're using telnet or TFTP, a sniffer trace of all traffic to one affected device when running a sync archive job would be helpful.

New Member

Re: device backup is not happening in RME

Hi Clark

I am trying to collect sniffer logs.meanwhile could you tell me the posible resonns for this.

Regards

Vaibhav

Cisco Employee

Re: device backup is not happening in RME

There is not enough information to say at this point.

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