Device Management CDP Neighbor Update

[Ian Beck]

I have a switch which has had its uplinks moved to peer to a new Switch.

However within Device Managemnet the CDP Neighbor information is not updating, it still has the old information.

I have run Device Discovery and update Inventory with no luck.

Any ideas.

Thanks

[Joe Clarke]

To what Device Management do you refer?  What version of LMS do you have?

[Ian Beck]

Hi,

Device Centre and the report on a single host.

I have LMS 3.2.

Thanks

[Joe Clarke]

The neighbor display in Device Center comes from Campus Manager Data Collection, not Device Discovery.  Run a new Campus Data Collection, and when it completes, Device Center should have the proper neighbor details.  If not, you may be seeing a bug in which Data Collection doesn't complete correctly.  If you post the ani.log, it should be easy to determine if that is the case.

[Ian Beck]

Hi,

I appear to have all the Data Collection jobs defined but nothing is running.

The current ani.log is empty but have the attach backup version.

Thanks

[Joe Clarke]

You are seeing a known bug.  Exactly what version of Campus Manager do you have?

[Ian Beck]

CM 5.2.1

Thanks

[Joe Clarke]

You are seeing CSCtd49439.  If you open a TAC service request, and mention that bug, a patch will be provided to fix this.