Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Device requests credentials in CiscoView continuosly

Hello,

Our customer have a device in CiscoView that it requests credentials continuosly. Other devices work fine (even other same model device works fine)

The customer has deleted the device and has add device but doesn't work.

any idea?

Best Regards, Jose

5 REPLIES
Cisco Employee

Re: Device requests credentials in CiscoView continuosly

Make sure the credentials for this device are correct in DCR, and that you are selecting the device from the CiscoView device selector, and not entering the address manually.

New Member

Re: Device requests credentials in CiscoView continuosly

The credentials are correct and they selection the device from device selector

Cisco Employee

Re: Device requests credentials in CiscoView continuosly

What type of device is this? Is it a 6500 with an MSFC or some other embedded device?

New Member

Re: Device requests credentials in CiscoView continuosly

Yes, it's a switch with MSFC cards. These cards is added as independent devices with correct credentials

New Member

Re: Device requests credentials in CiscoView continuosly

Finally, the customer has deleted then has added device and it works

257
Views
4
Helpful
5
Replies