Device Type: UNKNOWN using CS and viewing devices

[stephenscott]

I am having trouble with CS recognizing device types. I have over 330 devices in my database and some of them are showing up as unknown under device type. What causes this? The devices are mostly 1131 AP's but I have a 6513 that is showing up as unknown. Any ideas?

[stephenscott]

ok. thanks for your help.

[stephenscott]

One of the issues is that the SNMP requests were timing out. I fixed that. I still am having problems with LWAPP Access Points. Not really sure what is wrong there. Also MY ASA's, FWSM's, and ACS's are still showing as UNKNOWN. Any ideas for these?

[Joe Clarke]

LWAPPs cannot be managed by LMS. They are not SNMP accessible. ACS cannot be managed by LMS (it's not a supported device).

The ASA and FWSM will work provided you configure SNMP correctly. In addition to specifying a community string, you need to allow the LMS server to poll them. For example, you need a command like the following:

snmp-server host inside 10.1.1.1 poll community public

And, of course, you need to make sure udp/161 is open between the LMS server and the devices.

[stephenscott]

Thank you. I got the ASA and FWSM into RME.