cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1577
Views
17
Helpful
22
Replies

DeviceDiscovery Process In Transient Terminated

dholder
Level 1
Level 1

Was having problem starting device discovery in Campus Manager. After looking at a couple of different things, noticed that DeviceDiscovery is in TRANSIENT TERMINATED ProcessState.

Has anyone ran into this before?

I have updated software to latest and greatest.

Thanks in advance for helping the hopeless.

David Holder

Resurrection HealthCare

22 Replies 22

David Stanford
Cisco Employee
Cisco Employee

What is the status of the ANIServer process? It is common for DeviceDiscovery to be in Transient Terminated status if it is not currently running a discovery.

Running with busy flag set.

That looks fine as well, so both processes are normal.

Are you seeing devices discovered in the GUI?

I discoverd 959 device. When I click on the number of devices the report shows:

Campus Manager Administration

Device Discovery-All Devices Report as of 28 Apr 2006, 13:22:08

Last Discovery Started at : 28 Apr 2006, 13:12:37. Ended at : 27 Apr 2006, 09:54:14. Completed in -98303.0 seconds.

That even though I start it on 4/28 at 13:12 it thinks it ends on 4/27 at 9:54, which was my last good one.

Can you try this from the command line to see if we can get this to sync up:

\CSCOpx\bin

pdexec DeviceDiscovery (case sensitive)

I did that. I didn't receive any messages. I came back to console, and still not working.

Try the following:

stop the daemons

in CSCOpx\campus\etc check the file DeviceDiscovery.properties file for the entry end date

Remove this entry and save the changes

restart the daemons

See if you are having any problems then

I did not find it in in CSCOpx\campus\etc

I found it in in CSCOpx\campus\etc\cwsi

Didn't have anything that looked line entry end date see below:

ameserver.resolveBySysName=false

nameserver.resolveByName=true

Discovery.seed=10.250.0.10:10.250.0.11

nameserver.useloopbackaddress=false

nameserver.usedns=true

Discovery.router=on

Discovery.subnets.exclude=172.30.0.*

snmp.encryptCommunity=false

snmp.EnableMultiple=false

Did a search on DeviceDiscovery on my server. Found a log file. Opened and saw this message at the bottom several times:

FATAL ERROR ServiceModule: undefined property: ServiceModuleList

What is the exact version of Campus Manager that are you running?

Open a DOS shell and cd CSCOpx\campus\etc\cwsi

What is the output of the following command:

dir *.properties

It is a new install only 2 weeks old and I am running 4.0.4. I have no CWSI directory under

CSCOpx\campus\etc

Also, getting close to going home. Access from home is slow on CiscoWorks. Can we continue on Monday if next request from you does not fix it, or should I go to TAC?

Thanks, Dave

You mentioned on Apr 28, 2006, 12:50pm PST:

"I found it in in CSCOpx\campus\etc\cwsi"

Please provide the output of:

dir *.properties from that directory.

Here is the output you requested:

nameserver.resolveBySysName=false

nameserver.resolveByName=true

Discovery.seed=10.250.0.10:10.250.0.11

nameserver.useloopbackaddress=false

nameserver.usedns=true

Discovery.router=on

Discovery.subnets.exclude=172.30.0.*

snmp.encryptCommunity=false

snmp.EnableMultiple=false

I suggest you contact TAC and let them know that you suspect your DeviceDiscovery.properties file is corrupt.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: