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New Member

Devices isn't supported in LMS RME

Hello all,

I have a problem with LMS.

We had a LMS 2.5, We upgraded to 2.6 last week. After that we have detected some devices aren't supported,(as 3750 or 3020) by RME. We have downloaded and we have installed device packages but it doesn't work.

CWLMS 2.6 W2003 (SP1) amb 4Gb RAM

CS 3.0.6

RME 4.0.6

Any idea?

Thanks in advance

Jose

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Devices isn't supported in LMS RME

Your package repositories are damaged. There is a procedure to recover from this which involves copying a set of packages from an up-to-date known good server. The TAC can provide these packages and the procedure to correct this problem moving forward.

6 REPLIES
Cisco Employee

Re: Devices isn't supported in LMS RME

What are the sysObjectIDs of these devices? Exactly what errors are you seeing in RME?

New Member

Re: Devices isn't supported in LMS RME

I attach sh tech output command from some devices and errors screenshots.

Do you need any more information?

Thanks a lot

Cisco Employee

Re: Devices isn't supported in LMS RME

I need the sysObjectIDs. You can get the sysObjectIDs using the SNMP Walk tool in Device Center. Additionally, I cannot read docx files.

New Member

Re: Devices isn't supported in LMS RME

I attach sysObjectIDs and screenshots.

Thanks

Cisco Employee

Re: Devices isn't supported in LMS RME

Your package repositories are damaged. There is a procedure to recover from this which involves copying a set of packages from an up-to-date known good server. The TAC can provide these packages and the procedure to correct this problem moving forward.

New Member

Re: Devices isn't supported in LMS RME

Thank you very much one more time. Your solution solved my problem.

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