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DFM Alerts and Activities

Some strange issue in DFM Alerts and Activities.

During certain times, its not possibly to open Alerts and activites its taking up to 1 hour sometimes,

sometimes its open and other times the page times out.

Been checking in CS job browser no jobs running this time.

Enough free memory

NO High CPU during this time around 5%

The DFM re-discovery is supsended.

Very few Evetnts / Alarms mabe 12

Have 3 viewing groups for Alerts and activites, the view groups with most devices are removed from the view.

Doing a debug during this time and no error but seams it calling ALL devices, checking the AAD.log file but cant figure out why this happend

or what causing it.

Is someone now what can causing this or have a smiliar problems?

Have a case at Cisco TAC also but havent find any soultion yet.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: DFM Alerts and Activities

If you already have a TAC SR open, I would encourage you to continue to work this issue through that channel.  If it were me, and debug wasn't yielding anything, I would get a thread dump from Tomcat, and see where things are sticking.

1 REPLY
Cisco Employee

Re: DFM Alerts and Activities

If you already have a TAC SR open, I would encourage you to continue to work this issue through that channel.  If it were me, and debug wasn't yielding anything, I would get a thread dump from Tomcat, and see where things are sticking.

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