DFM Discovery not working and effecting polling

[dionjiles]

I have done everything possible to get DFM Polling to work.

1. Reinitialzed DB....restart server.

Alerts come in for a while I clear the reachability alerts and it stops....no alerts come in. Although I do know that we have active device alerts.

2. Attempted to bring database to last consistent state.

1) Stop the daemon manager
        - net stop crmdmgtd
        - wait 5 min that all the process stops
2) remove/rename any dfmEpm.log, dfmFh.log, dfmInv.log (if exists)
under the follow directory:
        - C:\Program Files\CSCOpx\databases\dfmEpm
        - C:\Program Files\CSCOpx\databases\dfmFh
        - C:\Program Files\CSCOpx\databases\dfmInv
3) Run the checkpoint recovery of  the dfmfh database
        - cd \progra~1\CSCOpx\databases\dfmfh
        - dbsrv10 -f dfmfh
4) Run the checkpoint recovery of  the  dfmEpmdatabase
        - cd \progra~1\CSCOpx\databases\dfmEpm
        - dbsrv10 -f dfmEpm
5) Run the checkpoint recovery of  thedfmInv database
        - cd \progra~1\CSCOpx\databases\dfmInv
        - dbsrv10 -f dfmInv
        - net start crmdmgtd

This works for while and now no alerts are coming in again....no windows update has occurred on the server....I'm out of ideas at the time.

[dionjiles]

Believe it or not this seems to be working now with your recommendations.

Is this a permanant fix to apply or both servers?

[Joe Clarke]

If I didn't believe it, I wouldn't have suggested it.  We actually see this a lot.  DFM is not a trap-based fault management system.  While it can receive and process certain traps, it is designed to rely on polling the determine when faults occur on the network.

I wouldn't call this a permanent fix.  I would instead, recommend you start throttling traps to the DFM server.  Only send those trap which DFM can understand (see http://www.cisco.com/en/US/partner/docs/net_mgmt/ciscoworks_device_fault_manager/3.2/user/guide/TrapFwd.html ).  Make sure you're only sending traps from devices which DFM is managing.

--

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com

[dionjiles]

Understood I only have Cisco devices imported now. As before I believe

I just imported everything from Foundry Load balancer to Juniper

Firewalls.

-Dion

On Apr 6, 2010, at 1:17 AM, "jclarke"

[dionjiles]

Just to add to....I have a secondary Ciscoworks server and I tried to add one device to it as well....same results.

Could the DCR be corrupt?