Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

DFM email notifications.

Hi.

Can you suggest how to configure notification services for hardware failure only?

I'm using LMS 3.1 with DFM 3.1.3.

Many thanks.

Andrea

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: DFM email notifications.

Go to DFM > Notification Services > Event Sets, and check the boxes for StateNotNormal and OutOfRange. Then configure a Notification Group for that Event Set. That should provide you notifications for events relating to failing hardware, but it will also capture things relating to high temperatures as well.

9 REPLIES
Cisco Employee

Re: DFM email notifications.

Hardware failures come in a number of forms. Do you just want to be notified if a device becomes unreachable?

Community Member

Re: DFM email notifications.

Yes Joe, and hardware failure like a damaged power supply.

Many thanks.

Andrea

Cisco Employee

Re: DFM email notifications.

Go to DFM > Notification Services > Event Sets, and check the boxes for StateNotNormal and OutOfRange. Then configure a Notification Group for that Event Set. That should provide you notifications for events relating to failing hardware, but it will also capture things relating to high temperatures as well.

Community Member

Re: DFM email notifications.

Thanks Joe.

Andrea

Community Member

Re: DFM email notifications.

Sorry Joe, I have another question for you!

Do you known if DFM reduces the number of mail if I disable monitoring of some entities like ISDN interface?

Thanks.

Cisco Employee

Re: DFM email notifications.

If you only enable notifications for the two events I mentioned, then you shouldn't get very many emails. Certainly nothing to do with ISDN.

Community Member

Re: DFM email notifications.

Good!

I'm receiving this type of event with only StateNotNormal set checked:

ALERT ID = 00000RW

TIME = Fri 17-Jul-2009 18:16:42 CEST

STATUS = Active

SEVERITY = Critical

MANAGED OBJECT = c1841-S_Leonardo_Passiria

MANAGED OBJECT TYPE = Routers

EVENT DESCRIPTION = IF-c1841-S_Leonardo_Passiria/16 [BR0/1/0] [0473-659103]:OperationallyDown; IF-c1841-S_Leonardo_Passiria/15 [BR0/0/0:2]:BackupActivated; IF-c1841-S_Leonardo_Passiria/19 [BR0/1/0:2]:BackupActivated; IF-c1841-S_Leonardo_Passiria/18 [BR0/1/0:1]:BackupAct

Is it ok!?

Cisco Employee

Re: DFM email notifications.

You have too many boxes checked in your Notification Group. Make sure you uncheck the boxes under the alerts sections. That will get rid of these notifications.

Community Member

Re: DFM email notifications.

Many many thanks for your patience Joe.

Andrea

280
Views
10
Helpful
9
Replies
CreatePlease to create content