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New Member

DFM exception message

Hello,

I have a problem with DFM 3.1.3 and message under "High Severity Alerts": An exception occured. Please check the AAD.log file for further details. DFM works fine before this message. In pdshow output all processes regarding DFM are OK (I think). Here is aad.log and pdshow output.

Thamks,

Mladen

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: DFM exception message

The first problem I see is that the server is not localized for US English. You should change the localization accordingly. Next, there appears to be a problem with DFMOGSServer. Shutdown CiscoWorks Daemon Manager, and clear out the contents of DFMOGSServer.log and DFMOGSClient.log. Then restart Daemon Manager. IF the problem persists, post those two log files.

2 REPLIES
Cisco Employee

Re: DFM exception message

The first problem I see is that the server is not localized for US English. You should change the localization accordingly. Next, there appears to be a problem with DFMOGSServer. Shutdown CiscoWorks Daemon Manager, and clear out the contents of DFMOGSServer.log and DFMOGSClient.log. Then restart Daemon Manager. IF the problem persists, post those two log files.

New Member

Re: DFM exception message

Thanks jclarke, clearing of logs contents helps. DFM is up now.

Regards,

Mladen

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