I am using LMS 3.0.1 and are unable to fetch the flapping report.
When I go to fault history and try to fetch the report, it either stops with an error message "Check FHUI.log for details" or the page does not open.
I am attaching the GHUI.log file.
I see some errors in the FHServer.log, but it's not clear on if they are recent. As for the rest, it appears all processes are functioning now (as of 1/19). Are you still seeing the error in the GUI?
Is this the error in FHServer.log that you are referring :
log4j:ERROR No appenders could be found for category (CTM.common).
log4j:ERROR Please initialize the log4j system properly.
What is the solution to this ??
We are getting the same error.
Actually whenever we try to take out the flapping reports, it takes a long time to fetch the same .Sometimes. after a long wait, either the report opens or finally ends up with an error message: Check FHUI.log for details.
Can you please tel me how to troubleshhot the same ?
The information I was expecting to see was not present. When the problem happens again, immediately capture the same data without restarting anything.