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Community Member

DFM not Syncing with DCR


We have DFM running on the slave Ciscoworks server. I am having a hard time while adding devices to DFM (from the DCR) when using the "Synchronize with Device Credential Repository" option.

I can see ALL the devices in the section "Devices Not in Fault Manager" but am unable to add any of the device to DFM. After clicking OK (for adding a device into DFM) All the devices disappear from the "Devices not in .." section (even when i wanted to add a single device) and nothing gets added.

I will then have to navigate away from the page and return to get the device list populated again.

Seeing a lot of messages similar to this in the TISServer.log


06-Sep-2007|09:33:45.997|ERROR|TISServer|WorkerThread0|{TISChangeAttributeDBJob}||.|after process:No corresponding DCR entry with DCRID:1229

06-Sep-2007|09:33:45.997|ERROR|TISServer|Thread-6|{TISDeviceAttributeChangeHandler}||.|IPAddress: mismatch

06-Sep-2007|09:33:45.997|ERROR|TISServer|WorkerThread0|{TISChangeAttributeDBJob}||.|No corresponding DCR entry with DCRID:1228


We have all the devices named in the DCR but the Host Name mappings are Only defined in the "hosts" file on each Ciscoworks server. These entries do not exist in DNS. Could this be a problem ?

After I Un-Check the box for "Synchronize the list with ..." option then Everything Works OK. I am then able to add all the devices.



Cisco Employee

Re: DFM not Syncing with DCR

Sounds like something bad happened to get DFM and DCR out of sync. If you're not attached to the events in Fault History, you can reinitialize the DFM databases, and that will force DFM to resync with DCR from a clean state. To reinitialize the DFM databases, shutdown dmgtd then run:

NMSROOT/bin/perl NMSROOT/bin/ dsn=dfmInv dmprefix=INV

NMSROOT/bin/perl NMSROOT/bin/ dsn=dfmFh dmprefix=FH

NMSROOT/bin/perl NMSROOT/bin/ dsn=dfmEpm dmprefix=EPM

Then delete NMSROOT/objects/smarts/local/repos/icf/DFM.rps, and restart dmgtd.

Community Member

Re: DFM not Syncing with DCR

Thanks. That did it..!

Community Member

Re: DFM not Syncing with DCR

Are these DSN, and DMPREFIX values are valid for DFM 2.0.8/2.0.9 also?

Kind Regards


Cisco Employee

Re: DFM not Syncing with DCR

They are for all versions of DFM 2.0.

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