Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

DFM notifications DOWN-UP status interface

Hello,

I need some help to how configure notifications in LMS 3.2 (windows server 2003)  in order to receive alarms by email when a router is unreachable or when one of its interface is down.

I have tested in DFM but I receive several email notifications for one desconnection or event so my email-box is filled after an event due .

I have to monitoring 350 sites, and  every one has 2 routers(main and bckp)  and 2 switches (users), Can you sugest me a way to get notifications by email when a device comes down?

Thanks in advance!

Everyone's tags (1)
2 REPLIES
Cisco Employee

Re: DFM notifications DOWN-UP status interface

It looks like you're almost there.  In event set B, uncheck the boxes for StateNotNormal and OutOfRange.  Check the box next to unresponsive.  That will generate notifications when a device becomes unreachable or an interface goes down.  Other than that, everything looks good.  Your Notification Group is properly configured.

New Member

Re: DFM notifications DOWN-UP status interface

Thanks Joseph,

I have checked OperationallyDown and Unresponsive events boxes but in an as5350XM (access-server) test-device when I dissconnet it DFM send me 66 emails with "cleared" and "active" status (I don´t know why in "cleared" if is disconnected), there are several emails.

I supose every notification is for every Async Interface. How can get only one notification for this disconnection or for IP-addresss (when is unreacheable).

I have the same problem with the other routers and switches.

Could you please help me?

TEST-DEVICE:

as-ife# show ip int brief

Interface                  IP-Address      OK? Method Status                Protocol
Async1                     unassigned      YES NVRAM  down                  down   
Async1/00                  unassigned      YES TFTP   down                  down   
Async1/01                  unassigned      YES TFTP   down                  down   
Async1/02                  unassigned      YES TFTP   down                  down   
Async1/03                  unassigned      YES TFTP   down                  down   
Async1/04                  unassigned      YES TFTP   down                  down   
Async1/05                  unassigned      YES TFTP   down                  down   
Async1/06                  unassigned      YES TFTP   down                  down   
Async1/07                  unassigned      YES TFTP   down                  down   
Async1/08                  unassigned      YES TFTP   down                  down   
Async1/09                  unassigned      YES TFTP   down                  down   
Async1/10                  unassigned      YES TFTP   down                  down   
Async1/11                  unassigned      YES TFTP   down                  down   
Async1/12                  unassigned      YES TFTP   down                  down   
Async1/13                  unassigned      YES TFTP   down                  down   
Async1/14                  unassigned      YES TFTP   down                  down   
Async1/15                  unassigned      YES TFTP   down                  down   
Async1/16                  unassigned      YES TFTP   down                  down   
Async1/17                  unassigned      YES TFTP   down                  down   
Async1/18                  unassigned      YES TFTP   down                  down   
Async1/19                  unassigned      YES TFTP   down                  down   
Async1/20                  unassigned      YES TFTP   down                  down   
Async1/21                  unassigned      YES TFTP   down                  down   
Async1/22                  unassigned      YES TFTP   down                  down   
Async1/23                  unassigned      YES TFTP   down                  down   
Async1/24                  unassigned      YES TFTP   down                  down   
Async1/25                  unassigned      YES TFTP   down                  down   
Async1/26                  unassigned      YES TFTP   down                  down   
Async1/27                  unassigned      YES TFTP   down                  down   
Async1/28                  unassigned      YES TFTP   down                  down   
Async1/29                  unassigned      YES TFTP   down                  down   
Async1/30                  unassigned      YES TFTP   down                  down   
Async1/31                  unassigned      YES TFTP   down                  down   
Async1/32                  unassigned      YES TFTP   down                  down   
Async1/33                  unassigned      YES TFTP   down                  down   
Async1/34                  unassigned      YES TFTP   down                  down   
Async1/35                  unassigned      YES TFTP   down                  down   
Async1/36                  unassigned      YES TFTP   down                  down   
Async1/37                  unassigned      YES TFTP   down                  down   
Async1/38                  unassigned      YES TFTP   down                  down   
Async1/39                  unassigned      YES TFTP   down                  down   
Async1/40                  unassigned      YES TFTP   down                  down   
Async1/41                  unassigned      YES TFTP   down                  down   
Async1/42                  unassigned      YES TFTP   down                  down   
Async1/43                  unassigned      YES TFTP   down                  down   
Async1/44                  unassigned      YES TFTP   down                  down   
Async1/45                  unassigned      YES TFTP   down                  down   
Async1/46                  unassigned      YES TFTP   down                  down   
Async1/47                  unassigned      YES TFTP   down                  down   
Async1/48                  unassigned      YES TFTP   down                  down   
Async1/49                  unassigned      YES TFTP   down                  down   
Async1/50                  unassigned      YES TFTP   down                  down   
Async1/51                  unassigned      YES TFTP   down                  down   
Async1/52                  unassigned      YES TFTP   down                  down   
Async1/53                  unassigned      YES TFTP   down                  down   
Async1/54                  unassigned      YES TFTP   down                  down   
Async1/55                  unassigned      YES TFTP   down                  down   
Async1/56                  unassigned      YES TFTP   down                  down   
Async1/57                  unassigned      YES TFTP   down                  down   
Async1/58                  unassigned      YES TFTP   down                  down   
Async1/59                  unassigned      YES TFTP   down                  down   
Dialer1                    10.0.30.254     YES NVRAM  up                    up     
GigabitEthernet0/0         10.100.0.6      YES NVRAM  up                    up     
GigabitEthernet0/1         unassigned      YES NVRAM  administratively down down   
Group-Async0               unassigned      YES NVRAM  down                  down   
Group-Async1               unassigned      YES NVRAM  up                    up     
Serial0/0                  unassigned      YES NVRAM  administratively down down   
Serial0/1                  unassigned      YES NVRAM  administratively down down   
VOIP0                      unassigned      YES unset  up                    up     
as-ife#          

***** 1st notification

EVENT ID                = 00090R6
ALERT ID                = 00004B5
TIME                    = Mon 18-Oct-2010 18:44:00 CDT
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = 10.100.0.6
MANAGED OBJECT TYPE     = Universal Gateways and Access Servers
EVENT DESCRIPTION       = Unresponsive::Component=10.100.0.6;ComponentClass=IP;ComponentEventCode=1098;InterfaceName=IF-10.100.0.6/62 [Gi0/0] [10.100.0.6] [AS-IFE----];InterfaceAdminStatus=UP;Address=10.100.0.6;IPStatus=TIMEDOUT;InterfaceType=ETHERNETCSMACD;NetworkNumber=10.100.0.0;InterfaceMode=NORMAL;InterfaceOperStatus=UP;
CUSTOMER IDENTIFICATION = as-ife-test

***2nd Notification

EVENT ID                = 00090RY
ALERT ID                = 00004B5
TIME                    = Mon 18-Oct-2010 18:45:46 CDT
STATUS                  = Cleared
SEVERITY                = Critical
MANAGED OBJECT          = 10.100.0.6
MANAGED OBJECT TYPE     = Universal Gateways and Access Servers
EVENT DESCRIPTION       = OperationallyDown::Component=IF-10.100.0.6/78 [CAS3/0:7];ComponentClass=Interface;ComponentEventCode=1075;Type=DS0;IsFlapping=false;AdminStatus=UNKNOWN;MaxSpeed=64000;OperStatus=UNKNOWN;InterfaceCode=CODEUNKNOWN;Mode=NORMAL;DuplexMode=FULLDUPLEX;LastChangedAt=18-Oct-2010 6:45:46 PM;
CUSTOMER IDENTIFICATION = as-ife-test

Thanks in advace!!!

634
Views
0
Helpful
2
Replies
CreatePlease login to create content