Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

DMF Error Bringing Up Alerts and Activities

When we click DFM tab now on a LMS 3.0.3 server we see the following message:

An exception occurred.Please check the AAD.log file for further details.

In AAD.log I see the following:

27-Aug-2008|00:26:19.649|ERROR|AAD|TP-Processor3|DeviceManager|getHighSeverityAlerts()|.|NULL Log Message

Alerts and Activities was working on this system the past two weeks, any ideas what happened and what to do to fix and resolve it.

1 REPLY
Cisco Employee

Re: DMF Error Bringing Up Alerts and Activities

This message isn't very informative. It could indicate a NullPointerException was encountered somewhere in the code. It may be related to the OOME you mentioned earlier. Does restarting dmgtd fix this?

158
Views
0
Helpful
1
Replies
CreatePlease to create content