EEM Prompting for Ticket Number

[CHARLES FRANCIS]

We are in the process of trying to capture, correlate and log our changes with ticket numbers.  I seem to recall a long time ago that there was an EEM script that did just that.

Ideally, when someone goes into configuration mode, it will prompt them for a ticket number to proceed and capture that in the ACS logs.

Does such a thing exist?

thanks

[Joe Clarke]

Heh, this was one I did a while ago.  We recently moved Cisco Beyond to CSC.  You can find that policy here:

https://supportforums.cisco.com/docs/DOC-19356

There was no ACS integration, however.  That policy added the last ticket to the banner.  But you could send it as a syslog.