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Error in communicating with DCA Server

Hi

I got the message "Error in communicating with DCA Server. DCA Server may be down. Please start the DCA Server and then refresh the page."

at the ciscoworks.

so i try to resolve it.  please look at the that steps.

and i draged the log.

how can i resoved it?

advice please...

thanks

Step1.

I commanded "pdshow" on the server.

Process= DCRServer
State  = Never started
Pid    = 0
RC     = 0
Signo  = 0
Start  = N/A
Stop   = Not applicable
Core   = Not applicable
Info   = Not applicable

Step2.

I commanded "pdexec DRCserver" on the server.

ERROR: cmd failed. Server reason: Application DRCserver is not registered.  All
requests to operate on this application will be ignored.

Step3.

I commanded "set" on the server.

C:\Program Files\CSCOpx\bin>pdexec DRCserver
ERROR: cmd failed. Server reason: Application DRCserver is not registered.  All
requests to operate on this application will be ignored.

C:\Program Files\CSCOpx\bin>set
AdminEmail=admin@domain.com
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Administrator\Application Data
CLIENTNAME=Console
ClusterLog=C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=SVCTAG-J7KRG1S
ComSpec=C:\WINDOWS\system32\cmd.exe
CWMIBDIR=C:\PROGRA~1\CSCOpx\objects\share\mibs
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Administrator
LOGONSERVER=\\SVCTAG-J7KRG1S
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\PROGRA~1\CSCOpx\campus\bin;C:\PROGRA~1\CSCOpx\MDC\tomcat\bin;C:\PROGRA~1
\CSCOpx\MDC\Apache;C:\PROGRA~1\CSCOpx\MDC\jre\bin;C:\PROGRA~1\CSCOpx\MDC\bin;C:\
PROGRA~1\CSCOpx\lib\jre\bin\server;C:\PROGRA~1\CSCOpx\objects\db\win32;C:\PROGRA
~1\CSCOpx\bin;C:\PROGRA~1\CSCOpx;C:\PROGRA~1\CSCOpx\objects\smarts\lib;C:\PROGRA
~1\CSCOpx\objects\smarts\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\
Wbem;
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 3, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0403
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SM_SITEMOD=C:\PROGRA~1\CSCOpx\objects\smarts\local;C:\PROGRA~1\CSCOpx\objects\sm
arts
SM_SNMP_BUG_COMPATIBLE=1
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
USERDOMAIN=SVCTAG-J7KRG1S
USERNAME=Administrator
USERPROFILE=C:\Documents and Settings\Administrator
windir=C:\WINDOWS

C:\Program Files\CSCOpx\bin>set
AdminEmail=admin@domain.com
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Administrator\Application Data
CLIENTNAME=Console
ClusterLog=C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=SVCTAG-J7KRG1S
ComSpec=C:\WINDOWS\system32\cmd.exe
CWMIBDIR=C:\PROGRA~1\CSCOpx\objects\share\mibs
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Administrator
LOGONSERVER=\\SVCTAG-J7KRG1S
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\PROGRA~1\CSCOpx\campus\bin;C:\PROGRA~1\CSCOpx\MDC\tomcat\bin;C:\PROGRA~1
\CSCOpx\MDC\Apache;C:\PROGRA~1\CSCOpx\MDC\jre\bin;C:\PROGRA~1\CSCOpx\MDC\bin;C:\
PROGRA~1\CSCOpx\lib\jre\bin\server;C:\PROGRA~1\CSCOpx\objects\db\win32;C:\PROGRA
~1\CSCOpx\bin;C:\PROGRA~1\CSCOpx;C:\PROGRA~1\CSCOpx\objects\smarts\lib;C:\PROGRA
~1\CSCOpx\objects\smarts\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\
Wbem;
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 3, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0403
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SM_SITEMOD=C:\PROGRA~1\CSCOpx\objects\smarts\local;C:\PROGRA~1\CSCOpx\objects\sm
arts
SM_SNMP_BUG_COMPATIBLE=1
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
USERDOMAIN=SVCTAG-J7KRG1S
USERNAME=Administrator

1 REPLY
Cisco Employee

Re: Error in communicating with DCA Server

Post the entire pdshow output.

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