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Error in communicating with Group Administration Server

Hello everyone, i am requesting your help for an issue with LMS 4.2.5

 

When i browse to Admin-> Group Management -> Fault.

 

I get the following:

 

OGS Server Error
 
Error
Error in communicating with Group Administration Server.
It may be down or not yet up. Please make sure that the Group Administration Server is up and running, then refresh the page.

 

here is the pdshow output

pdshow
        Process= ESS
        State  = Program started - No mgt msgs received
        Pid    = 5536
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:21
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= EssMonitor
        State  = Running normally
        Pid    = 5567
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:25
        Stop   = Not applicable
        Core   = Not applicable
        Info   = ESS is fully up now !

        Process= EventFramework
        State  = Program started - No mgt msgs received
        Pid    = 5584
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:26
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= SyslogCollector
        State  = Running normally
        Pid    = 5585
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:26
        Stop   = Not applicable
        Core   = Not applicable
        Info   = SyslogCollector Started at Fri Oct 31 14:13:28 CST 2014

        Process= RMEDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 5586
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:26
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= FHDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 5663
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:30
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= EPMDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 5696
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:34
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= EPMServer
        State  = Running normally
        Pid    = 5729
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:38
        Stop   = Not applicable
        Core   = Not applicable
        Info   = EPMServer is up and running

        Process= AdapterServer
        State  = Program started - No mgt msgs received
        Pid    = 5748
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:42
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= AdapterServer1
        State  = Program started - No mgt msgs received
        Pid    = 5749
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:42
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= FHServer
        State  = Running normally
        Pid    = 5750
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:42
        Stop   = Not applicable
        Core   = Not applicable
        Info   = FHServer started.

        Process= INVDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 5751
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:42
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= PMServer
        State  = Running normally
        Pid    = 5936
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:46
        Stop   = Not applicable
        Core   = Not applicable
        Info   = PMServer is up and running

        Process= IpmDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 5960
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:50
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= UPMDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 5993
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:54
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= UPMDbMonitor
        State  = Running normally
        Pid    = 6026
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:58
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DbMonitor Running Normally.

        Process= ANIDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 6027
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:13:59
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= MACUHIC
        State  = Running normally
        Pid    = 6055
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:03
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Started.

        Process= UTLITE
        State  = Running normally
        Pid    = 6056
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:03
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Started.

        Process= FDRewinder
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= CmfDbEngine
        State  = Program started - No mgt msgs received
        Pid    = 6057
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:03
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= CmfDbMonitor
        State  = Running normally
        Pid    = 6183
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:08
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DbMonitor Running Normally.

        Process= DfmBroker
        State  = Running normally
        Pid    = 6190
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:09
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DfmBroker is running normally

        Process= DfmServer
        State  = Running normally
        Pid    = 6322
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:13
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DfmServer initialized OK.

        Process= DfmServer1
        State  = Running normally
        Pid    = 6323
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:13
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DfmServer1 initialized OK.

        Process= DFMLogServer
        State  = Program started - No mgt msgs received
        Pid    = 6324
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:13
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= DFMCTMStartup
        State  = Administrator has shut down this server
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = 11/03/14 11:55:05
        Stop   = 11/03/14 11:55:05
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= FHPurgeTask
        State  = Transient terminated
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = 11/03/14 00:00:00
        Stop   = 11/03/14 00:00:44
        Core   = Not applicable
        Info   = DPS Task FHPurgeTask completed at Mon Nov 03 00:00:44 CST 2014. For status check Job Browser UI.

        Process= DFMMultiProcLogger
        State  = Program started - No mgt msgs received
        Pid    = 6327
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:13
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= CSDiscovery
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= DCRDevicePoll
        State  = Transient terminated
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = 11/03/14 09:15:02
        Stop   = 11/03/14 09:15:50
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= CSRegistryServer
        State  = Running normally
        Pid    = 6328
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:13
        Stop   = Not applicable
        Core   = Not applicable
        Info   = CSRegistryServer is running

        Process= Tomcat
        State  = Program started - No mgt msgs received
        Pid    = 6330
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:13
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= TomcatMonitor
        State  = Running normally
        Pid    = 6670
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:14:17
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Tomcat Server up

        Process= Apache
        State  = Running normally
        Pid    = 7183
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:02
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Web Server initialized ok.

        Process= DCRServer
        State  = Running normally
        Pid    = 7204
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:06
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DCRServer is up and running

        Process= CMFOGSServer
        State  = Program started - No mgt msgs received
        Pid    = 7257
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:12
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= TISServer
        State  = Program started - No mgt msgs received
        Pid    = 7258
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:12
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= DFMOGSServer
        State  = Program started - No mgt msgs received
        Pid    = 7323
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:16
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= NOSServer
        State  = Running normally
        Pid    = 7375
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:20
        Stop   = Not applicable
        Core   = Not applicable
        Info   = NOSServer is up and running

        Process= PTMServer
        State  = Running normally
        Pid    = 7376
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:20
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Started Successfully

        Process= InventoryCollector
        State  = Running normally
        Pid    = 7377
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:20
        Stop   = Not applicable
        Core   = Not applicable
        Info   = InventoryCollector is up and running

        Process= Interactor
        State  = Program started - No mgt msgs received
        Pid    = 7496
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:24
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= InventoryCollector1
        State  = Program started - No mgt msgs received
        Pid    = 7497
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:24
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= Interactor1
        State  = Program started - No mgt msgs received
        Pid    = 7589
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:28
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= UPMProcess
        State  = Running normally
        Pid    = 7590
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:28
        Stop   = Not applicable
        Core   = Not applicable
        Info   = UPMProcess started successfully.

        Process= UTManager
        State  = Running normally
        Pid    = 7591
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:28
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Started.

        Process= EssentialsDM
        State  = Running normally
        Pid    = 7592
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:28
        Stop   = Not applicable
        Core   = Not applicable
        Info   = RME Device Management started.

        Process= ICServer
        State  = Running normally
        Pid    = 7730
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:31
        Stop   = Not applicable
        Core   = Not applicable
        Info   = ICServer started.

        Process= EnergyWise
        State  = Running normally
        Pid    = 7923
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = EnergyWise Process is running normally Fri Oct 31 14:16:45 CST 2014

        Process= PMCOGSServer
        State  = Program started - No mgt msgs received
        Pid    = 7924
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= ConfigMgmtServer
        State  = Running normally
        Pid    = 7925
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = DCMA is running normally Fri Oct 31 14:17:02 CST 2014

        Process= ConfigUtilityService
        State  = Running normally
        Pid    = 7926
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = ConfigUtilityService started.

        Process= CAAMServer
        State  = Running normally
        Pid    = 7927
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = CAAMServer started.

        Process= VNMServer
        State  = Program started - No mgt msgs received
        Pid    = 7928
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= WlseUHIC
        State  = Running normally
        Pid    = 7929
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Started.

        Process= IPMOGSServer
        State  = Program started - No mgt msgs received
        Pid    = 7940
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= TopoServer
        State  = Program started - No mgt msgs received
        Pid    = 7941
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= LicenseServer
        State  = Program started - No mgt msgs received
        Pid    = 7942
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= NameServer
        State  = Program started - No mgt msgs received
        Pid    = 7946
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:35
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= NameServiceMonitor
        State  = Program started - No mgt msgs received
        Pid    = 8205
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:39
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= EDS
        State  = Running normally
        Pid    = 8290
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:16:43
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Initialization complete

        Process= ANIServer
        State  = Running with busy flag set
        Pid    = 8768
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:17:14
        Stop   = Not applicable
        Core   = Not applicable
        Info   = ANIServer started.

        Process= UTMajorAcquisition
        State  = Transient terminated
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = 11/03/14 10:00:00
        Stop   = 11/03/14 10:14:13
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= EDS-GCF
        State  = Running normally
        Pid    = 8807
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:17:18
        Stop   = Not applicable
        Core   = Not applicable
        Info   = GCF Initialization complete at Fri Oct 31 14:17:53 CST 2014

        Process= jrm
        State  = Running normally
        Pid    = 8808
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:17:18
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= DataPurge
        State  = Administrator has shut down this server
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:18:12
        Stop   = 10/31/14 14:19:11
        Core   = Not applicable
        Info   = DataPurge initialization completed at Fri Oct 31 14:19:11 CST 2014.

        Process= IPMProcess
        State  = Program started - No mgt msgs received
        Pid    = 9155
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:18:12
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= CTMJrmServer
        State  = Running normally
        Pid    = 9156
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:18:12
        Stop   = Not applicable
        Core   = Not applicable
        Info   = CTMJrmServer started.

        Process= SyslogAnalyzer
        State  = Running normally
        Pid    = 9246
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:18:23
        Stop   = Not applicable
        Core   = Not applicable
        Info   = SyslogAnalyzerService Started at Fri Oct 31 14:18:35 CST 2014

        Process= ChangeAudit
        State  = Program started - No mgt msgs received
        Pid    = 9247
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:18:23
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= 1014
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 1965
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 1964
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 2360
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 3056
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 3104
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 1001
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 3177
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 3206
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 1015
        State  = Never started
        Pid    = 0
        RC     = 0
        Signo  = 0
        Start  = N/A
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Not applicable,

        Process= 1524
        State  = Program started - No mgt msgs received
        Pid    = 21804
        RC     = 0
        Signo  = 0
        Start  = 11/02/14 19:00:00
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= 3306
        State  = Program started - No mgt msgs received
        Pid    = 17433
        RC     = 0
        Signo  = 0
        Start  = 11/03/14 11:37:17
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

        Process= 1005
        State  = Running normally
        Pid    = 19289
        RC     = 0
        Signo  = 0
        Start  = 11/03/14 12:00:00
        Stop   = Not applicable
        Core   = Not applicable
        Info   = 1005 started.

        Process= diskWatcher
        State  = Program started - No mgt msgs received
        Pid    = 9249
        RC     = 0
        Signo  = 0
        Start  = 10/31/14 14:18:23
        Stop   = Not applicable
        Core   = Not applicable
        Info   = Application started by administrator request.

 

Thanks in advance for your help.

Best regards.

7 REPLIES
Cisco Employee

What is the server OS for LMS

What is the server OS for LMS? Win/sol/linux?

Enable debug mode for DFMOGSServer from Admin > System > Debug Settings > Fault Debugging Settings and reproduce the issue and share all instance of DFMOGSServer.log and DFMOGSClient.log. Its recommended to clear the content of these logs before you repro the issue and share logs, to have new set of debug info in them.

If on windows, please try to stop the daemon manager and stop any third party application, specifically any Anti-Virus for time being and remove the ctmregistry and ctmregistry.backup files located under $NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ directory and start the daemon manager.

Does this issue started after LMS 4.2.5 upgrade? It may be some corruption during upgrade. Do you have any backup to restore if required?

Please check and update us.

-Thanks

Vinod

 

-Thanks Vinod **Rating Encourages contributors, and its really free. **
New Member

Hi VinodI have this issue

Hi Vinod

I have this issue since i was running 4.2.2, i am running the soft appliance version of CISCO Prime

 

Here are the log files.

 

Thanks for your help.

 

Best regards

Cisco Employee

There seems to be some DB

There seems to be some DB mismatch errors in log :

[ Tue Nov 04  10:50:12 CST 2014 ] FATAL  com.cisco.nm.xms.ogs.client.mgmt.OGSManagementFormAction perform  -  Exception occurred while trying to populate the OGS Form Bean with group /DFM@CISCOPRIME/User Defined Groups data com.cisco.nm.xms.ogs.util.OGSException:  No such Group /DFM@CISCOPRIME/User Defined Groups in Database

com.cisco.nm.xms.ogs.util.OGSException:  No such Group /DFM@CISCOPRIME/User Defined Groups in Database
	at com.cisco.nm.xms.ogs.server.PMCOGSImpl.retrieveGroups(PMCOGSImpl.java:511)
	at sun.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.cisco.nm.xms.ctm.common.CTMRequestProcessor.executeCall(CTMRequestProcessor.java:553)
	at com.cisco.nm.xms.ctm.common.CTMRequestProcessor.handleRequest(CTMRequestProcessor.java:240)
	at com.cisco.nm.xms.ctm.server.CTMServer.execute(CTMServer.java:399)
	at com.cisco.nm.xms.ctm.server.TCPChannel.executeTask(TCPChannel.java:87)
	at com.cisco.nm.xms.ctm.server.ThreadPool.run(ThreadPool.java:72)
	at java.lang.Thread.run(Thread.java:662)

This Mismatch is usually from the main Object Grouping Server (OGS) from common service to Fault management module.

I would recommend to re-initialize the DFM Db, which should wipe out the Fault management DB to make it clean.

For procedure on how to re-init DFM Db, please check document here.

Following is command details :

/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=dfmInv dmprefix=INV
/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM
/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=dfmFh dmprefix=FH

Note: All three of the DFM (Fault Management) databases (dfmInv, dfmEpm, and dfmFh) should be reinitialized at the same time.  DFM (Fault Management) also uses another datastore which must also be deleted.  After reinitializing the DFM SQL Anywhere databases, delete the DFM.rps and DFM1.rps files under NMSROOT/objects/smarts/local/repos/icf.

-Thanks

Vinod

**Encourage Contributors. RATE Them.**

 
-Thanks Vinod **Rating Encourages contributors, and its really free. **
New Member

Thanks Vinod, right now i am

Thanks Vinod, right now i am in the process of reinitializing the databases, i just made a backup and decided to reinitialize every database just to be sure that everything is how it should be regarding the databases, im following the process that you sent me, ill post an update when its all done.

 

Regards.

 

New Member

I reinitialzed all the

I reinitialzed all the databases, and just for curiosity i started daemon manager to see if the error disappeared, but i have exactly the same error even with clean databases.

i attach the output from the log files with clean databases, while i post this i am doing the restore with my backup and later will post if there is any change.

 

Thanks in advance

New Member

I restored everything from

I restored everything from the full backup, started daemon manager and problem is still present, i attach the log files once more.

 

Thanks in advance for your help.

New Member

Also when i click the alarms

Also when i click the alarms bar that is sitting in the bottom right i got these in DFMOGSServer.log

 

 

[ Thu Nov 06  15:25:37 CST 2014 ] ERROR  com.cisco.nm.xms.ogs.kilner10.KilnerEventConsolidator makeEvent  - MAKE CONSOLIDATED_DFMOGS_EVENT: 9 data:
[ Thu Nov 06  15:25:46 CST 2014 ] FATAL  com.cisco.nm.xms.ogs.server.OGSServer main  - Exception while OGS Server start up: CTMRegistryClient::addNewURNEntry  URN : ogs_server_urn ErrMsg : URN already in use
com.cisco.nm.xms.ogs.util.OGSException: CTMRegistryClient::addNewURNEntry  URN : ogs_server_urn ErrMsg : URN already in use
        at com.cisco.nm.xms.ogs.server.OGSImpl.publishURN(OGSImpl.java:1396)
        at com.cisco.nm.xms.ogs.server.OGSServer.main(OGSServer.java:73)
[ Thu Nov 06  15:31:54 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl isUserInTable  -
java.lang.NullPointerException
        at com.cisco.nm.trx.epm.providers.persistence.ResultSetWrapper.next(Unknown Source)
        at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.isUserInTable(GroupUserImpl.java:171)
        at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.processCommand(GroupUserImpl.java:61)
        at com.cisco.nm.cuom.eventmon.webapp.AbstractCommandProcessor.execute(AbstractCommandProcessor.java:94)
        at com.cisco.nm.cuom.eventmon.webapp.EventMonitoringServlet.doPost(EventMonitoringServlet.java:202)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
        at java.lang.Thread.run(Thread.java:662)
[ Thu Nov 06  15:31:54 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() called with Unreachable Devices
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() Got 9 devices from TIS
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() called with Unmanaged Devices
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() called with Suspended Devices
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() Got 0 devices from TIS
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl isUserInTable  -
java.lang.NullPointerException
        at com.cisco.nm.trx.epm.providers.persistence.ResultSetWrapper.next(Unknown Source)
        at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.isUserInTable(GroupUserImpl.java:171)
        at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.processCommand(GroupUserImpl.java:61)
        at com.cisco.nm.cuom.eventmon.webapp.AbstractCommandProcessor.execute(AbstractCommandProcessor.java:94)
        at com.cisco.nm.cuom.eventmon.webapp.EventMonitoringServlet.doPost(EventMonitoringServlet.java:202)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
        at java.lang.Thread.run(Thread.java:662)
[ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl isUserInTable  -
java.lang.NullPointerException
        at com.cisco.nm.trx.epm.providers.persistence.ResultSetWrapper.next(Unknown Source)
        at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.isUserInTable(GroupUserImpl.java:171)
        at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.processCommand(GroupUserImpl.java:61)
        at com.cisco.nm.cuom.eventmon.webapp.AbstractCommandProcessor.execute(AbstractCommandProcessor.java:94)
        at com.cisco.nm.cuom.eventmon.webapp.EventMonitoringServlet.doPost(EventMonitoringServlet.java:202)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
        at java.lang.Thread.run(Thread.java:662)
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
[ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []

 

Don´t know much about databases, but it seems im missing some important tables or data

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