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Community Member

Error in DFM notification

Hi,

DFM refuses to send out email notification with the following error in the nos.log file:

01-Mar-2006|17:06:57.395|ERROR|NOS|main|EPMPoller|ogsVerifyService|.|Error when calling OGS verify servicecom.cisco.nm.xms.ct

m.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

01-Mar-2006|17:07:40.080|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500

01-Mar-2006|17:08:46.327|ERROR|NOS|Email Notify Thread:Pooled Thread:1|EmailUtility|createAndSendMail()|.|

Mail was not sent to ; <snip>

01-Mar-2006|17:08:52.920|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500

We were having very inconsistent notification from Ciscoworks, i.e. some notifications got delayed randomly from 2 hrs to as long as 24 hours and confirmed it wasn't the mail server delay.

After the upgrade to lms dec 2005 update, it just got worse and now it's refusing to send out email notifications.

Here's my version info:

Build Id :NT_DFM2_0_3_REV1_INCR_UPDATE_20051228_0717

2 REPLIES
Community Member

Re: Error in DFM notification

Forgot to say that it's running on Windows2003 server. Here's the full list of other CW components:

1. CiscoWorks Common Services 3.0.3 28 Feb 2006, 10:30:51 CST

2. Campus Manager 4.0.3 28 Feb 2006, 10:30:51 CST

3. CiscoView 6.1.2 28 Feb 2006, 10:30:52 CST

4. Device Fault Manager 2.0.3 28 Feb 2006, 10:30:52 CST

5. Internetwork Performance Monitor 2.6.0 12 Aug 2005, 13:36:09 CST

6. Integration Utility 1.6.0 12 Aug 2005, 10:44:04 CST

7. Resource Manager Essentials 4.0.3 28 Feb 2006, 10:30:53 CST

Community Member

Re: Error in DFM notification

Scanning through past post, I've also tried the workaround suggested by CSCsc91394 but still doesn't work.

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