We have a LMS 2.6 and a RME 4.0.5. Everyday, the CiscoWorks run the Syslog Records - Default purge job and, once a week, the job have failed.
Information sent after the failed job:
The following is the status of your Syslog Purge Job:
Job ID: 1005
Status: Failed
Description: Syslog Records - Default purge job
Details: https://spws-inf02.tpb.corp:443/rme/SyslogJobDetails.do?button=details&jobid=1005
Start Date and Time: Apr 16 2008 01:00:01
End Date and Time: Apr 16 2008 01:00:03
RME Server Name/IP Address: spws-inf02.tpb.corp
Log File Location: C:/PROGRA~1/CSCOpx/files\rme\jobs\syslog\1005.log
Details:
Log File: C:/PROGRA~1/CSCOpx/files\rme\jobs\syslog\1005.log
Purge data older than: 2008-04-09
Purge started at : 2008-04-16 01:00:01
Job description: Syslog Records - Default purge job
Purge failed for data received on: 2008-04-09
RME Server Name: spws-inf02.tpb.corp
Job Type: Syslog Default Purge
Purge ended at : 2008-04-16 01:00:03
What have we already done?
1.
> net stop crmdmgtd
> net start crmdmgtd
2.
a) Stop the daemon manager
C:\>net stop crmdmgtd
Force checkpoint for RME database:
b) Go to NMSROOT\CSCOpx\databases\rmeng
c) remove/rename rmeng.log (if exists)
d) run dbsrv9 -f c:\progra~1\CSCOpx\databases\rmeng\ rmeng.db
e) Start the Daemon Manager:
C:\>net start crmdmgtd (wait 5 full minutes before logging into CiscoWorks)
Can you help us with another actions?
Thanks,
Marcus Lopes.
