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Community Member

Error when accessing Device Alias's Tab in DFM Device Management

Hi all,

When clicking the Device Alias tab under DFM>Device Management I get the following error:

Problem with File /WEB-INF/screens/dcrAdapter/duplicate_devices.jsp!!!null

Any Ideas?

4 REPLIES
Cisco Employee

Re: Error when accessing Device Alias's Tab in DFM Device Manage

Try this to clear it up:

Stop the daemon manager

Delete everything under /CSCOpx/MDC/tomcat/work/Standalone/localhost/

Start the daemon manager and wait at least 10 minutes, then go in and see if the error still occurs

Community Member

Re: Error when accessing Device Alias's Tab in DFM Device Manage

Hi there,

Thanks for your reply. I did everything you said, however the same problem still exists.

Cisco Employee

Re: Error when accessing Device Alias's Tab in DFM Device Manage

Which version of DFM is this? It may be related to a bug depending on your version.

Community Member

Re: Error when accessing Device Alias's Tab in DFM Device Manage

We're running 2.0.9.

Thanks

Wil

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