Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

error when upgrading ws-svc-nam-2

hello all

Im in the process of upgrading the nam module to a new version of software and the image I was trying to go to is c6svc-nam.3-6-1a.bin.gz. The FTP process finished then when the install started the below error comes. I have researched for hours but nothing I tried has worked. Short of calling tac... any possible solutions? thanks in advance

Image verification failed.

The image you are trying to upgrade is not a valid

Maintenance image or is not compatible with this release.

Upgrade with <ftp://root@192.168.0.1/c6svc-nam.3-6-1a.bin.gz> failed (1)

root@localhost.test.com# sho ver

NAM application image version: 3.3(1)

Maintenance image version: 2.1(3)

NAM Daughter Card Micro code version: 1.31.1.27 (NAM)

BIOS Version: 4.0-Rel 6.0.9

Installed patches:

2 REPLIES
Cisco Employee

Re: error when upgrading ws-svc-nam-2

You need to reboot the NAM into maintenance mode before you upgrade its main image. See http://www.cisco.com/en/US/products/sw/cscowork/ps5401/products_installation_and_configuration_guide_chapter09186a00807ed582.html for instructions on upgrading the NAM.

New Member

Re: error when upgrading ws-svc-nam-2

Thanks Joe

I will follow your instruction.

Will follow up in the post on results.

Thanks again

Jeff

123
Views
0
Helpful
2
Replies
CreatePlease login to create content